Pet Intake

What We Do

We are taking these necessary precautions in order to do our part to stop the spread of COVID-19.

Until further notice, LHS is unable to take in animals unless it is an emergency situation. Stray animals (that are not injured or in immediate danger) and non-emergent owner surrenders will not be accepted at this time. We are preparing for the possibility that we will need to cease operations as many establishments have already.

Don’t forget your pets as you continue to prepare! “Identify another person in your household who is willing and able to care for your pet in your home should you contract COVID-19. Make sure you have an emergency kit prepared, with at least two weeks’ worth of your pet’s food and any needed medications. Usually we think about emergency kits like this in terms of what might be needed for an evacuation, but it’s also good to have one prepared in the case of quarantine or self-isolation when you cannot leave your home.”

Read more here:

If the public needs our help, we at LHS will remain a resource to our community. Please call us at (440) 951-6122 or email us at There are several pet food banks in Lake County, including our partners at McKinley Center in Willoughby (440) 269-8008 and Salvation Army in Painesville (440) 354-3774. Willowick has a pet food pantry as well (440) 520-4881.

Step 1

Fill out our intake questionnaire so we can learn more about your pet and our Intake Coordinator will get back to you within 48 hours. After you fill it out, please email it to

Intake Questionnaire