Leadership Team

Our Team


Our leadership team is responsible for overseeing the organization and its various departments. Together, our leadership team of 5 members has over 60 years combined animal welfare experience.

Lori Caszatt

Executive Director

Lori Caszatt joined the staff of Lake Humane Society in June of 2020 as the Director of Marketing and Community Partnerships before being named the Executive Director in December of 2021. In March of 2022, after completing training approved by the Ohio Peace Officer Training Academy, she was appointed by the Lake County Court of Common Pleas as a Humane Agent.

Ms. Caszatt holds degrees from John Carroll University (Master of Arts in Nonprofit Administration), Ursuline College (Bachelor of Arts In Humanities) and Lakeland Community College (Associate of Arts) and brings experience from the Willoughby-Eastlake Public Library and United Way Services of Geauga County. She initially joined Lake Humane Society as a board member and then Vice President of the board of directors. She served in that capacity for nearly six years.

Ms. Caszatt is a lifelong Lake County resident and lives in Mentor with her husband Sean, their 2 rescue dogs and 3 rescue cats, all Lake Humane Society alum: Myrtle, Daisy, Coconut, Zinny and Emmet. She serves on the Board of Directors for Dare 2 Care International, is a Rotarian and member of several community-based and animal welfare organizations.  Animal welfare has always been a passion of Lori’s and having the opportunity to work in this field is her dream job. 

Email Lori Call Lori, Extension 113


Mandy Osborne

Director of Development

Mandy Osborne, the Director Development, has been devoted to the lifesaving mission of LHS since 2010. Mandy attended Bowling Green State University for her bachelor’s degree in Event Planning & Tourism. Her passion for helping animals was sparked when she began volunteering full-time at LHS in July of 2010 as the Marketing & Events Intern as part of her BGSU program. Following her internship, in January 2011, Mandy was hired for the newly created position of Marketing and Fundraising Coordinator at LHS, which she served as for 5 years. In February of 2016, Mandy accepted the position of Director of Community Outreach & Development. This position was also newly created as the organization continued to expand, and the focus of the position is to strengthen relationships with our donors and improve fund development objectives. Mandy is also responsible for overseeing marketing, fundraising events, and the volunteer program. Mandy graduated from John Carroll University earning a Master’s in Nonprofit Administration in May of 2017. Mandy enjoys spending time with her family and friends – including her two dogs and two cats, all adopted from LHS.

Email Mandy Call Mandy, Extension 103

Cassie Hatch

Chief Humane Agent

Cassie Hatch joined the LHS team in June of 2019. She has 12 years of animal experience and has spent her working career centered around the care and welfare of animals. Before joining the team at LHS, Cassie worked at the Cleveland Clinic. She started as Veterinary Assistant and went to Stautzenberger College to obtain her Veterinary Technician License and became a RVT. Since then, Cassie worked at Case Western Reserve as a Surgery Training and Research Technician. During her training, she attended many different seminars and training sessions to help her  as the Humane Agent for Lake Humane Society. She attended OPOTA, Ohio Peace Officer Training Academy, Basic Humane Agent Training, Dog Fighting and Identification and Investigation, Equine and Large Animal Investigations training as a part of the HSUS Humane State Program in Ohio, and Ohio Animal Cruelty Investigation Workshop 2019. On December 9th, Cassie was sworn in as Lake Humane Society’s Humane Agent. 

Cassie loves spending time with her family and friends, including her German Shepherd, Ember, her Lab/Newfie mix, Henry, Newfoundland Maggie, and two cats Cow and Blitz

Email Cassandra Call Cassandra, Extension 105

Alicia Opalko

Finance/Office Manager

Alicia Opalko joined LHS in January 2017 as the Finance and Office Manager. Alicia manages the daily financial operations of LHS. In addition to her financial duties, she handles Human Resources, payroll, and various other administrative duties. Before joining LHS she worked for University Hospitals and the Cleveland Clinic. Alicia attended Lakeland Community College where she earned an Associate of Arts degree. In her free time, she enjoys staying active, watching sports, spending time with friends and family, and keeping up with her adopted black lab, Macy.

Email Alicia Call Alicia, Extension 104


Megan Newkirk

Shelter Manager

Megan Newkirk has been with Lake Humane Society since November of 2017 as the Animal Clinic Care Manager and in 2019 became the Shelter Manager. She graduated from Kent State University with a Bachelors of Science. Megan has always had a passion for animals and knew that she wanted to get into the medical field and help save as many animals as she could. While in college, she worked as a veterinary assistant at a private practice. When she graduated she decided to become a wildlife rehabilitation specialist. After 9 years and 2 children later, Megan left the field to be a full time mom and a part time veterinary technician. As she worked in private practice she knew that she wanted to do more for those animals that couldn’t afford to get treatment. She began searching for her new career and found Lake Humane Society. Now, she oversees most aspects of the shelter including medical, animal care, adoptions, and foster. In Megan’s free time she enjoys hiking, camping, and being outside in the river with her family and dogs.

Email Megan Call Megan, Extension 111


Get your Pup Crawl Tickets Today!

Our annual Pup Crawl is right around the corner! On June 4th enjoy a day filled with fun, dogs, raffles and so much more while hopping from bar to bar in Downtown Willoughby! Tickets are $30 in advance and $35 the day of with proceeds going to the homeless animals at LHS.